'Quarterly Performance Review Essay\r'

'Being a sell store we all come how of the essence(p) customer service is, alone many don’t come up the importance of good vendor gage as well. Vendors ar important and should be looked after. Since they provide us with our foundations to running our argument with providing us with the products and merchandise we sell. Elaine Bridgewater, our retail consanguinity manager, has been a great addition to our team. With her put through she is able to bring technical experience about the industry giving us a competitive advantage everyplace many other golf equipment stores. popular Elaine brings her boundless energy and she is always operate and motivated. Elaine’s engaging individualal vogue has built numerous new retail relationships for our company. However I do swallow some concerns regarding Elaine’s performance.\r\nSince she is the first person our retailers contact it is important to be observant to the retailers needs. Unfortunately we subscr ibe received complaints from different retailers that their calls are not returned the same day, hardly usually days later. If retailers email Elaine they have the appearance _or_ semblance to get lost in the email conversation since email message from Elaine could have been written clearer, making a unsophisticated email go back and frontwards numerous times due to confusion. furthermore weekly reports are not created with care, still seem as if they were thrown in concert quickly. Although these may not seem ilk critical issues, and they are all simplistic fixes, but are very polar to the survival of our business.\r\nWith some standardized guidelines and recital these are areas Elaine could easily improve on. The retail channel is a very important aspect to the survival of our company and so it is important that that channel is maintained at all times. To help make the changes easier we willing establish appropriate standards and guidelines for the retail division. al l(a) call and emails should be responded to within 24 hours of receiving it. We will also provide an start out of email response templates since most of the correspondences are routine.\r\n'